Which decision type deals with new problems lacking established solutions?

The decision type that addresses new problems lacking established solutions is non-programmed decisions. These decisions are characterized by their unique and non-routine nature, often requiring creative and critical thinking to arrive at a solution. In situations where established procedures or guidelines do not exist, managers need to analyze the context, gather relevant information, and consider various alternatives before making a choice. This can often involve complex decision-making processes, as the outcomes and impacts of these decisions can significantly affect the organization.

Programmed decisions, on the other hand, are made in routine situations where established procedures or rules are already in place. Planned decisions typically refer to those that are made with forethought and strategy but still within a framework of existing policies or guidelines. Automatic decisions suggest a level of decision-making that occurs without conscious thought, usually tapping into rules or standards established for routine operations. Hence, these types do not fit the scenario of addressing novel and complex issues that require a tailored approach.