What ensures that communication is not only received but also interpreted effectively?

Prepare for the ASU MGT300 Exam 2 on Management and Leadership. Practice with flashcards and multiple-choice questions, each with hints and explanations. Get exam ready!

Active listening is crucial in ensuring that communication is not only received but also interpreted effectively. It involves fully concentrating on what is being said, understanding the message, responding thoughtfully, and retaining the information for future reference. When a person engages in active listening, they tend to clarify ambiguities and ask questions, which fosters better understanding and retention of the communicated message. This process helps to bridge any potential gaps between what the sender intended to convey and what the receiver understands, making the communication more effective.

Conciseness relates to delivering messages clearly and briefly, which contributes to effective communication but does not directly address the interpretation aspect. Engagement is important for creating an interactive communication environment, but it may not necessarily lead to the depth of understanding that active listening achieves. Feedback is also integral to effective communication, as it allows the sender to know whether the message was understood, but without the foundational practice of active listening, the interpretation may still falter. Therefore, while all these elements play a role in effective communication, active listening distinctly ensures that the recipient not only hears but also accurately interprets the intended message.

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