What are the stages of the change management process?

Prepare for the ASU MGT300 Exam 2 on Management and Leadership. Practice with flashcards and multiple-choice questions, each with hints and explanations. Get exam ready!

The stages of the change management process are best represented by unfreezing, changing, and refreezing. This framework, developed by Kurt Lewin, provides a comprehensive approach to implementing change in organizations.

Firstly, unfreezing involves preparing the organization for change by recognizing the need for change, communicating the reasons for it, and encouraging employees to let go of old practices. This stage is crucial for overcoming resistance and making people receptive to change.

Next, the changing stage is where the actual transition occurs. This can involve introducing new processes, systems, or organizational structures. During this phase, the organization actively implements the changes and supports employees through the transition by providing resources, training, and encouragement.

The final stage, refreezing, is about solidifying the new changes to ensure they are integrated into the organization's culture and practices. This involves reinforcing the new behaviors and processes to prevent a regression to old ways. Successful refreezing helps to stabilize the organization after the change and ensures that the new methods are embraced long-term.

Together, these three stages provide a clear roadmap for navigating change effectively within an organization.

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